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Refund policy
Refund policy
Returns
Return is allowed within 30 days from the date of delivery. Return shipping is covered by KMJ.
Item must be returned with all the original accessories, or a 10% restocking fee will be charged.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, the refund will be sent back to the original payment method within 7 business days. A restocking fee will be applied if the item is not returned fully.
Sale items (if applicable)
No returns are allowed on any FINAL SALE items, except for if flaws in workmanship are found.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If your item is defective, please contact us and we are happy to provide you a free replacement.: KMJ GROUP Inc 6107 SW Murray Blvd #166 Beaverton, OR 97008
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: KMJ GROUP Inc 6107 SW Murray Blvd #166 Beaverton, OR 97008
Return is allowed within 30 days from the date of delivery. Return shipping is covered by KMJ.
Item must be returned with all the original accessories, or a 10% restocking fee will be charged.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, the refund will be sent back to the original payment method within 7 business days. A restocking fee will be applied if the item is not returned fully.
Sale items (if applicable)
No returns are allowed on any FINAL SALE items, except for if flaws in workmanship are found.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If your item is defective, please contact us and we are happy to provide you a free replacement.: KMJ GROUP Inc 6107 SW Murray Blvd #166 Beaverton, OR 97008
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: KMJ GROUP Inc 6107 SW Murray Blvd #166 Beaverton, OR 97008