I. Outdoor Backpack

• Q: How to choose the right capacity of outdoor backpack? A: For short-distance day hikes (1-3 hours), 20-35L is recommended; for multi-day camping (2-3 days), 40-60L is recommended; for long-distance trekking (more than 3 days), 60L or more is recommended. At the same time, you need to choose the corresponding carrying size according to your height and load-bearing capacity.
• Q: Can the rain cover of the backpack be purchased separately? A: Yes. We provide original rain covers for corresponding models for sale, as well as universal size rain covers. When purchasing, you need to inform the specific capacity and size of the backpack to ensure compatibility.
• Q: Can the carrying system of the backpack be adjusted? Is it suitable for people of different heights? A: The carrying system of most outdoor backpacks supports multi-dimensional adjustment of shoulder straps, waist belts and chest straps. Some mid-to-high-end models are also equipped with a design that can adjust the carrying length, which can adapt to people of different heights from 150cm to 190cm. It is recommended to refer to the product size chart before purchasing, or try on and adjust in the store.
• Q: How to clean and maintain the backpack when it gets dirty? A: It is recommended to wash by hand or with a soft brush with warm water and neutral detergent. Avoid machine washing and using strong alkaline cleaners. After washing, dry in the shade and do not expose to direct sunlight to avoid damaging the fabric and waterproof layer. When not in use for a long time, it should be cleaned and dried before being stored in a dry and ventilated place to avoid dampness and mold.

II. Outdoor Tools

• Q: What is the material of the multifunctional engineering shovel? How about its hardness? A: The shovel head of the engineering shovel is made of high-carbon steel, which has been quenched. The hardness can reach above HRC55, which has good wear resistance and impact resistance. It can be used for digging, cutting small branches, breaking ice and other outdoor scenarios, and is not easy to deform or damage under normal use.
• Q: How long is the battery life of the high-power flashlight? What charging methods are supported? A: The battery life of the flashlight varies according to different brightness levels. The high-brightness mode can last about 3-5 hours, the medium-brightness mode about 8-12 hours, and the low-brightness mode about 24-36 hours. It supports USB charging and can be charged through various methods such as power banks, mobile phone chargers, and car chargers. The charging time is about 2-3 hours.
• Q: Can the length of the trekking poles be adjusted? What is the maximum adjustment range? A: Yes, it can be adjusted. The adjustment range of conventional trekking poles is 60cm-130cm. Some children's models or professional models can adjust the corresponding length range according to needs, adapting to different heights and usage scenarios (such as climbing slopes, descending slopes, and walking on flat ground). After adjustment, the lock should be tightened to ensure stability without loosening.
• Q: Can the flint in the outdoor tool set be used in humid environments? A: Yes. The flint is made of magnesium alloy and has waterproof properties. Even in humid environments or rainy days, as long as the surface moisture of the flint is wiped dry and the matching scraper is used to scrape quickly, high-temperature sparks can be generated, which can easily ignite dry tinder (such as paper towels, hay, wood chips, etc.).

III. Tent

• Q: What is the actual capacity of the 3-4 person tent? Is it suitable for family camping? A: The inner tent size of the 3-4 person tent is about 240cm×210cm×150cm (length×width×height), which can accommodate 3-4 adults (single sleeping bags) or a family of 2 adults and 2 children (double sleeping bag + children's sleeping bags). The inner tent is usually equipped with storage pockets for placing personal items, which is suitable for short-distance family camping.
• Q: What is the waterproof performance of the tent? Can it withstand heavy rain? A: The outer tent of our tent is made of 210T Oxford cloth with a coating waterproof index of ≥3000mm. The inner tent is made of breathable polyester fiber fabric, and the bottom waterproof index is ≥5000mm, which can effectively resist moderate to heavy rain. However, it should be noted that when setting up, ensure that the outer tent is fully unfolded, and the ground pegs and wind ropes are fixed firmly to avoid rainwater seeping through the gaps; in heavy rain or extreme weather, it is recommended to take shelter indoors to avoid damage to the tent.
• Q: How many people are needed to set up the tent? Can beginners get started quickly? A: Setting up a 3-4 person tent usually requires 1-2 people, and it can be completed in 15-20 minutes after familiarizing yourself with the setup steps. The product is equipped with a detailed graphic setup manual, and our official platform provides setup teaching videos. Beginners can follow the guidance to operate step by step. It is recommended to practice at home in advance before the first use to improve the efficiency of outdoor setup.
• Q: What is the volume and weight of the tent after storage? Is it easy to carry? A: After storage, the overall volume of the tent is about 60cm×20cm×20cm (length×width×height), and the weight is about 4-6kg (including all accessories). The equipped storage bag has shoulder straps, which can be carried on one shoulder, or placed in an outdoor backpack or car trunk for easy transportation.
• Q: How to clean and store the tent after use? A: If the tent is stained after use, wipe it gently with warm water and neutral detergent, then rinse it with clean water and dry it in a ventilated place, avoiding direct sunlight. When storing, ensure that the tent is completely dry, otherwise it is easy to breed mold. When not in use for a long time, it is recommended to store the tent unfolded, or take it out for ventilation regularly to keep the fabric dry and breathable.

IV. Camping Products

• Q: What is the inflation time and comfort level of the self-inflating mattress? A: After the self-inflating mattress is unfolded, it can be fully inflated automatically in 3-5 minutes without manual blowing. After inflation, the thickness is about 8-15cm. The mattress has a built-in high-density sponge with good resilience, which can effectively relieve body pressure and improve sleep comfort. If you need to adjust the hardness, you can add or release a small amount of gas through the air valve.
• Q: What does the temperature rating of the sleeping bag mean? How to choose a suitable sleeping bag? A: The temperature rating of a sleeping bag is divided into comfort temperature rating and extreme temperature rating. The comfort temperature rating refers to the temperature range where the human body can get a comfortable sleep, and the extreme temperature rating is the minimum temperature at which the human body can survive for a short time. When choosing, you need to consider the minimum night temperature of the campsite. It is recommended to choose a sleeping bag with a comfort temperature rating 2-5℃ lower than the minimum temperature of the campsite to ensure warmth. For example, if the minimum night temperature of the campsite is 10℃, you can choose a sleeping bag with a comfort temperature rating of 5-15℃.
• Q: Can the gas canister of the butane stove be reused? What should I pay attention to when using it? A: The gas canister matching the butane stove is a one-time product and cannot be refilled for reuse. After use, the waste gas canister should be properly disposed of to avoid exposure to sunlight and impact. When using the butane stove, keep the environment well-ventilated, away from flammable materials. After use, close the gas canister valve and the stove switch in time to avoid gas leakage. When using outdoors, pay attention to wind protection and can be used with a wind shield.
• Q: What is the load-bearing capacity of the folding table and chairs? Are they suitable for outdoor use? A: The load-bearing capacity of the folding table is about 20-30kg, which can place tableware, ingredients, drinks and other items; the load-bearing capacity of the folding chair is about 100-150kg. It adopts a reinforced steel pipe bracket and wear-resistant Oxford cloth fabric, which has strong stability and is suitable for outdoor camping, picnics and other scenarios. After storage, it is small in size and light in weight, easy to carry and store.
• Q: Can the brightness of the camping lantern be adjusted? How long is the battery life? A: The camping lantern supports multi-level brightness adjustment (high brightness, medium brightness, low brightness). Some models also have strobe and SOS distress modes. In terms of battery life, the high-brightness mode can last about 4-6 hours, the medium-brightness mode about 8-12 hours, and the low-brightness mode about 20-30 hours. It supports USB charging and can be recharged through a power bank to meet the lighting needs of night camping.

I. Outdoor Backpack

What's Included

• 1 Main Backpack (including adjustable carrying system, main compartment, front storage compartment, side mesh pockets)
• 1 Removable Rain Cover
• 1 Built-in Compartment Bag (for storing laptops/tablets, included in some large-capacity models)
• Hydration Tube Outlet and Matching Fixing Straps (included in hydration compatible models)
• 1 Product Manual, 1 Quality Warranty Card

II. Outdoor Tools

What's Included (Taking Multifunctional Outdoor Tool Set as an Example)

• 1 Multifunctional Engineering Shovel (including shovel head, saw blade, bottle opener, window breaker and other functions)
• 1 Multifunctional Swiss Army Knife (including main blade, scissors, screwdriver, nail file, toothpick and other accessories)
• 1 High-Power Flashlight (including 1 rechargeable battery, 1 USB charging cable)
• 1 Pair of Trekking Poles (including pole tip protectors, snow baskets, storage bag)
• 1 Survival Whistle, 1 Flint, 1 Waterproof Storage Bag
• 1 Product User Guide, 1 Quality Warranty Card

III. Tent

What's Included (Taking 3-4 Person Camping Tent as an Example)

• 1 Outer Tent, 1 Inner Tent
• 4-6 Fiberglass Poles/Aluminum Alloy Poles (including pole sleeves, connectors)
• 20-30 Ground Pegs (aluminum alloy material), 8-12 Wind Ropes
• 1 Tent Storage Bag, 1 Pole Bag, 1 Ground Peg and Wind Rope Storage Bag
• 1 Awning (included in some packages), 2 Awning Poles (included in some packages)
• 1 Product Setup Manual, 1 Quality Warranty Card

IV. Camping Products

What's Included (Taking Basic Camping Set as an Example)

• 1 Self-Inflating Mattress (including 1 air pump, 1 repair kit)
• 2 Sleeping Bags (quantity adjusted according to set specifications, including storage bags)
• 1 Folding Table and Chair Set (including 1 folding table, 2-4 folding chairs, including storage bag)
• 1 Butane Stove (including 1 gas canister, 1 baking pan, 1 storage box)
• 1 Camping Lantern (including 1 rechargeable battery, 1 USB charging cable)
• 1 Product Manual, 1 Quality Warranty Card